INTRODUCTION

This Privacy Policy (“Privacy Policy”) applies to the personal information we collect through the Humanec Web application (“Web”) at https://humanec.ai/ and Mobile Applications (“Mobile App” or “App”) available at respective app stores (hereinafter collectively referred to as the “Platform”).

This Privacy Policy describes the types of personal information we collect on the Platform, how we may use that information, and with whom we may share it. We also explain how you can reach us to update your preferences regarding how we communicate with you or to answer any questions you may have about our privacy practices.

When you access the Platform, you accept, without limitation or qualification, the Privacy Policy set forth below and any additional terms of use set forth in the Platform. We reserve the right to modify or update this Privacy Policy at any time, and changes will become effective immediately upon posting. You are requested to check for updates to the Privacy Policy periodically.

SCOPE OF POLICY

This policy, together with our Terms of Use, applies to your use of:

• Humanec mobile application software (“Application” or “App”) available on our site or hosted on the Google Play Store or Apple Store (“App Site”), once you have downloaded or streamed a copy of the App onto your mobile telephone or handheld device (“Device”).

• Any of the services accessible through the App (“Services”) available on the App Site or other sites of ours (“Services Sites”).

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

CONSENT

By affirming your assent to this Privacy Policy, you provide your consent to such collection, use, storage, processing, and disclosure as set out in this Privacy Policy and the Terms and Conditions. The information received by the App will not be shared with any third party or third-party service providers for advertising or marketing purposes. Humanec will only use the information to provide Services to you.

By accessing our services, you agree to this Privacy Policy. This document supersedes any prior communication on this topic and reflects the entire and exclusive policy for this service.

INFORMATION WE OBTAIN

We obtain the following forms of information from you:

Information You Submit

You may choose to provide us with personal information through the Platform, such as:

• a. Contact information, such as your name, address, telephone number, and email address.

• b. Payment information, such as your payment card details.

• c. Information obtained from the account you use to log in to the Platform.

• d. Personal information in communications and other content you submit or share, such as photographs and video clips.

• e. Information about services received/rendered on the Platform.

• f. KYC documents.

• g. Beneficiary account details.

Information We Collect By Automated Means

If you use the Platform, we may collect the following information by automated means:

• a. The type of device you use and its operating system.

• b. Identification details of your device (e.g., unique device identifier).

• When you install the App, we store the information we collect with unique identifiers tied to the device you are using. We collect information from the device when you download and install the App and explicitly seek permissions from you to get the required information from the device. The information we collect from your device includes the hardware model, build model, RAM, storage; unique device identifiers like IMEI, serial number, SSAID; SIM information that includes network operator, roaming state, MNC and MCC codes, WIFI information that includes MAC address and mobile network information to uniquely identify the devices and ensure that no unauthorised device acts on your behalf to prevent fraud.

• c. Internet protocol (“IP”) address.

• d. Information about your use of the Platform.

• e. Location.

• f. We don’t collect, read, or store your personal SMS from your inbox.

• g. Camera.

We require camera information permission to provide you with an easy/smooth experience and to enable you to click photos of your KYC documents along with other requisite documents and upload the same on the App during your application journey.

De-Identified and Non-Personally Identifiable Information

We automatically track certain information about you based on your behavior on our Platform. We use this information to do internal research on our users’ demographics, interests, and behavior to better understand, protect, and serve our users and improve our services. This information is compiled and analyzed on an aggregated basis. We also collect your Internet Protocol (IP) address and the URL used by you to connect your computer to the internet, etc. This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address. Cookies are small data files that a Website stores on your computer. We will use cookies on our Website similar to other lending websites/apps and online marketplace websites/apps. Use of this information helps us identify you in order to make our Website more user-friendly. Most browsers will permit you to decline cookies, but if you choose to do this, it might affect service on some parts of our Website. If you choose to make a purchase through the Platform, we collect information about your buying behaviour. We retain this information as necessary to resolve disputes, provide customer support, and troubleshoot problems as permitted by law. If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we collect such information into a file specific to you.

We may de-identify personal information that we have collected from you through the Platform and combine it with de-identified information about other users, information from third parties, and/or publicly available information.

Platform Visitorship Information

We gather information from Website activity, such as data on the number of people who visit the Platform, the pages they visit, the duration of their stay, etc. Platform Visitorship Information includes:

• a. Collected on an aggregate, anonymous basis, which means no personally identifiable information is associated with this data.

• b. Gathered through the use of web server logs and cookies.

USES MADE OF THE COLLECTED INFORMATION

We may associate any category of information with any other category of information and will treat the combined information as personal data in accordance with this policy for as long as it is combined. We store the information collected from the Platform, which is used mainly to enhance the end-user experience. The information is processed and analysed by automated means to offer a variety of features that you get from using the Platform. The information will be used for advanced analytics to offer additional insightful features in the future. We may also anonymize (de-personalize) your information we collect and combine it with other information sources for the purpose of advanced analytics and future use cases.

Information collected by us shall be used to:

• Perform background verification including satisfying the KYC due diligence as mandated by the relevant authorities and to perform checks on the customer based on the requirement of our partners.

• Determine whether or not to provide services to the customer and the terms and conditions applicable to such services.

• Provide effective Services to the customer and assist in the event they need additional support.

• Comply with our legal or statutory obligations.

• Analyse app performance, create, and serve the best products.

• Send communications, notifications regarding the products, offerings, etc.

We do not disclose information about identifiable individuals to other parties, but we may provide them with anonymous aggregate information about our users (for example, we may inform them that 500 men aged under 30 have applied for a service on any given day).

STORAGE AND MAINTENANCE OF INFORMATION COLLECTED

Although we may store or track information about you, we shall not be obligated to do so and may delete any information and records, in whole or in part, solely at our discretion.

We require storage permission so that your KYC and other relevant documents can be securely downloaded and saved on your phone. You can then easily upload the correct KYC-related documents for faster application processing. This ensures that you are provided with a seamless experience while using the application.

DISCLOSURE OF INFORMATION

Our customers’ privacy is extremely important to us. However, we may disclose certain information obtained due to the following:

• a. To our employees, in order to diagnose and resolve any problems or to provide support to you.

• b. To any other person, who performs services on our behalf, including billing, survey administration, technical or customer support, shipping, and provision of email and data analytics.

• c. To business partners, who can alert you about the new services. Upon receipt of any alert, if you desire to be removed from such an alert list, you may inform the sender or unsubscribe from the list as provided in each mail alert.

• d. If we are required to do so by law, regulation, or legal process, such as a court order or in response to legal requests by government agencies or when we believe disclosure is necessary or appropriate to prevent physical, financial, or other harm, injury, or loss or in connection with an investigation of suspected or actual unlawful activity.

• e. Data can be used for third-party integration in order to provide additional services.

USE OF COOKIES

Some pages on the Platform use "cookies," which are small files that the Platform places on your hard drive for identification purposes. These files are used for Platform registration and customization the next time you visit us. Your web browser may allow you to be notified when you are receiving a cookie, giving you the choice to accept it or not. By not accepting cookies, some pages may not fully function, and you may not be able to access certain information on this Website.

SECURITY OF DATA

We and our partners maintain commercially reasonable measures to maintain information security and prevent data breaches. These measures may include, but are not limited to, physical security measures, electronic security measures, and software security measures. Despite taking all these measures, we cannot guarantee that the information submitted, maintained, or transmitted to/from our systems will be completely secure.

In the event of a data breach, we will notify the concerned users of such breach, and will take commercially reasonable measures to recover and rectify the same.

LINKS TO THIRD PARTY WEBSITES

Our Platform may contain links to other websites. Please note that when you click on one of these links, you are entering another site over which we have no control, and will bear no responsibility. Often these sites require you to enter your personal information. We encourage you to read the privacy policies of all such sites as their policies may differ from ours.

FORCE MAJEURE

Notwithstanding anything contained in this Policy or elsewhere, we shall not be held responsible for any loss, damage, or misuse of your Personal Information, if such loss, damage, or misuse is attributable to a Force Majeure Event. A Force Majeure Event shall mean any event that is beyond our reasonable control and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, and computer hacking, unauthorized access to computer data and storage devices, computer crashes, breach of security and encryption, etc.

CHANGES TO PRIVACY POLICY

We reserve the right to update this policy at any time, and any changes will be effective upon posting on the Platform. We will notify you of any significant changes to this Privacy Policy via email or through our Platform.

Contact Information

If you have any questions or comments about this Privacy Policy, the ways in which we collect and use your personal information, or your choices and rights regarding such use, please do not hesitate to contact us at: